Watch Repair

Is your watch running slow? Come in and receive a free timepiece repair or service estimate. We work on nearly all brands, including Rolex, Tag Heuer, Ebel, Oris, Omega, Tissot, Swiss Army, Movado, and many more!  We replace batteries and do minor watch adjustments while you wait. 

If your timepiece has a quartz movement, we will need to replace its battery or “cell” an average of every 24 months for the life of the watch.

Water resistance is the ability of your timepiece to withstand immersion in water and is rated in meters, feet or atmospheres. The older a watch gets the less water-resistant it becomes. If your lifestyle brings you in contact with any moisture at all - including humidity in the air, perspiration, or immersion in any liquid, we can regularly check the watch.

If your watch is water resistant, we can replace the rubber seals in the case, crown and case tube. Such work can usually be performed quickly and will not normally require the watch to be left with us. Once the work has been performed, your watch will be fully tested to ensure that it is water resistant before it leaves our master watchmaker’s care. If your watch requires a stem and crown or other parts to make it water resistant, we will notify you immediately and will do everything we can to expedite repairs.

The most common item to wear out on any watch is the bracelet. One of the most important things we ask you to do is clean the bracelet on a regular basis. Dirt gets in between the bracelet links, acts as an abrasive, and causes the bracelet to stretch and wear out.

Watch crystals are never covered by the manufacturer’s warranty. If a crystal fails for any reason during normal wear on any watch, our watchmaker can replace it for you at a reasonable charge.

Most watch repairs can be completed locally at our Youngstown, Ohio watch repair shop. We will only send your watch out to the manufacturer for repairs with your permission and under the following circumstances:

• The watch is still under the manufacturer’s warranty.
• The manufacturer will not sell the parts needed to repair the watch locally.

Factory repairs typically require four to eight weeks to complete but may take longer pending the volume of work at the manufacturer at the time of your repair and the availability of parts. We will make every effort to get your watch back from the manufacturer as quickly as possible and will provide cost estimates to you if and when the vendor provides them.